Holiday Inn Charleston-Riverview, an IHG Hotel

The view at the restaurant was amazing! The staff was super friendly. We had no problems during our stay.

I've never felt so welcome in a hotel as I have here. All the staff here are just wonderfully helpful and dedicated to their roles. They take every request seriously and follow through. It feels more like staying with a family, honestly. Jamie and the rest of the front desk team were just awesome. I had a package delivered to the hotel and they were super cool about it. Moving rooms was also no problem. The free shuttle service was an absolute lifesaver - dependable, on time, and quick. The drivers we had (Lamont, Nate, Ms Tara, Ms Jeanette) were amazing. They know the city well and gave us so many tips. They don't just work in Charleston, they LIVE here, so they really know what it's really like and provide a valuable perspective. I wouldn't recommend walking to downtown from the hotel as you'd need to cross a highway and along a thin sidewalk. You can definitely walk west past the Waffle House to the other stores and restaurants though. Our booking included free breakfast so we were in the restaurant every day. Vegans: you can have the vegetable wrap without the cheese and it's delicious. The staff here - Alvaro, Joe, Mario, and JoJo - are heroes. Greeting us every day and knowing our special dietary accommodations without even asking. The team here went out of their way to make sure we were 100% satisfied. Please say hi to them, ask them how they are. This is how to get the best out of visiting a place. Remote workers: the lobby has power points and plenty of seating. Free coffee in the morning! The building and decor is old, but is clean and it works. It doesn't detract from the experience. Don't let this deter you from coming here! Thank you, Holiday Inn team! You really made our trip even more special.

As advertised, very good breakfast. Lovely view of the city. We took advantage of the free hourly shuttle into the city and back. Sure beats parking and dealing with traffic!! Be sure to tip the friendly punctual driver.

The shuttle to downtown historic district was great. Combined with free parking it was perfect.

The location was so convenient to access Charleston. The Holiday Inn Riverview runs a free shuttle each hour to the heart of Charleston. We prepaid for breakfast which allowed us to select items from the breakfast buffet or order omelets from the menu. The 15th floor restaurant/lounge was perfect to have a drink and watch sunset. It also was nice to have breakfast and watch sunrise. The staff in the lounge/restaurant were very friendly. At check-in, since we were staying for multiple nights, our room was upgraded to a better view.