Holiday Inn Charleston-Riverview, an IHG Hotel

The location was good nice scenery looking at the harbor and the downtown City area. The bed was very comfortable.

I've never felt so welcome in a hotel as I have here. All the staff here are just wonderfully helpful and dedicated to their roles. They take every request seriously and follow through. It feels more like staying with a family, honestly. Jamie and the rest of the front desk team were just awesome. I had a package delivered to the hotel and they were super cool about it. Moving rooms was also no problem. The free shuttle service was an absolute lifesaver - dependable, on time, and quick. The drivers we had (Lamont, Nate, Ms Tara, Ms Jeanette) were amazing. They know the city well and gave us so many tips. They don't just work in Charleston, they LIVE here, so they really know what it's really like and provide a valuable perspective. I wouldn't recommend walking to downtown from the hotel as you'd need to cross a highway and along a thin sidewalk. You can definitely walk west past the Waffle House to the other stores and restaurants though. Our booking included free breakfast so we were in the restaurant every day. Vegans: you can have the vegetable wrap without the cheese and it's delicious. The staff here - Alvaro, Joe, Mario, and JoJo - are heroes. Greeting us every day and knowing our special dietary accommodations without even asking. The team here went out of their way to make sure we were 100% satisfied. Please say hi to them, ask them how they are. This is how to get the best out of visiting a place. Remote workers: the lobby has power points and plenty of seating. Free coffee in the morning! The building and decor is old, but is clean and it works. It doesn't detract from the experience. Don't let this deter you from coming here! Thank you, Holiday Inn team! You really made our trip even more special.

The location was fabulous; my room was a 'city view' which ordinarily would not be great but here it is a view across the river and marina to the city on the next peninsula - fabulous view. The room was large, with both an area to sit, a desk to work at and a very comfortable large bed. The lovely server named Jo in the restaurant was pure sunshine and very helpful. She remembered everyone's name and made you feel very special. The other servers were also lovely and helpful. The restaurant had good, well-cooked fare and while not an extensive menu it was certainly ample to consider and was well-presented and cooked. While I did not need it, the availability of a shuttle into town was great.

As advertised, very good breakfast. Lovely view of the city. We took advantage of the free hourly shuttle into the city and back. Sure beats parking and dealing with traffic!! Be sure to tip the friendly punctual driver.

This Holiday Inn is full service, very clean and comfortable (especially the beds). The location is unique (nestled between the northbound and southbound lanes of US 17 on the south bank of the Ashley River) with fantastic views from the rooftop restaurant (and potentially your room).